Terms and Conditions

Terms and Conditions of Booking for Old Mill Barn

Thank you for choosing to book the Old Mill Barn, and we look forward to welcoming you.  When you make the booking your are entering into a legally binding contract with us and the terms and conditions are set out below.  If any of these worry you, please contact us to discuss.  And of course, contact us if there is anything you do not understand.

Prices:

The price of the accommodation includes: electricity, bed linen, cleaning, hot water, night storage heating, 2 bags of logs.  The following are extra and will require cash payment when you require them: additional logs (currently £6 per bag), towels (if you have forgotten yours or could not bring them for any reason.  Hire charge is £2 per person)

Numbers occupying Old Mill Barn:

Please note that the property is furnished and intended for a maximum of 10 people.  There should never be more than 10 people in property, except where the 11th person is one small baby.  There is a cot provided, and a baby small enough to sleep in the cot can bring the number of occupiers up to 11.  Please ring or e-mail Sue or Bob before coming, though, so we can make sure the cot bedding is provided. 

Pets:

Up to 2 well-behaved pets are premitted  by prior arrangement at a cost of £20 per booking.  They must never be left unattended in the property or the garden.  They must not be allowed onto the furniture in the property. All dog mess in the garden must be cleared up promptly.  Speak to us if you need bags.

Cancellation and Insurance by you:

Once you have booked your holiday, our agreement is binding and your deposit is non-refundable.  If, for whatever reason, you cannot take your holiday and the booking cannot be re-let, you are still liable to pay for the holiday in full, and if the balance has not been paid, we are entitled to ask you for it.  However, if we are able to re-let the Barn for the dates concerned, you are no longer liable for the balance, or we will refund it to you if it has been paid, less an admin. fee of £20.  Please note that the deposit is not refundable in any circumstances.  For this reason we strongly recommend that you consider buying suitable cancellation insurance.

Non-Availability of Accommodation:

We will only cancel your holiday if your accommodation becomes unavailable for reasons beyond our control.  We will attempt to offer you alternative accommodation or dates.  However, if this is not possible, or unacceptable to you, then we will refund all monies paid by you for the holiday.  Our liability will not extend beyond this refund.

Arrival:

Your accommodation will be available to you from 4pm on the day of arrival, unless otherwise arranged. Please try to not arrive earlier - we will be busy preparing your accommodation and won't be able to properly welcome you.  Please contact us the week before arrival to make arrangements for collection of the key.

Departure:

Please be ready to leave the property by 10 am on the day of departure, unless otherwise arranged.  Please leave the premises clean and tidy.

Damage and Breakages:

Please take care in our property.  You are responsible and liable for any breakages or damage which occurs to the accommodation and its contents whilst you are there.  Please let us know of any damage or breakages immediately.  We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant.  A security deposit of £100 is payable with the final balance, and this sum may be retained in part or whole to pay for any additional cleaning or damage or breach of condition.  Otherwise, the deposit will be returned within one week.

Liability:

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions unless proven to be caused by negligent act by ourselves, our employees or contractors whilst acting in the course of employment.

Data:

Any data collected during the course of this booking may be kept on computer and will not be released to any other party.

 

We look forward to welcoming you to Old Mill Barn